We do IT differently.

Contact us for more information.

We do IT differently.

Contact us for more information.

OUR MISSION

Sierra strives to improve customer satisfaction, retention, and growth through managed IT solutions.

At Sierra Experts we utilize our vast experience as an IT managed services provider, advanced engineering and development teams, and customized tools to provide managed IT solutions. Additionally, we strive to continually improve customer satisfaction, retention, and growth. At the core of our business is a philosophy that technology exists solely for the purpose of making our work, our play, and our lives better. In fact, Sierra Experts believes that technology should never be a burden or a roadblock and we are guided by an unending passion for a simplified user experience. We are dedicated to creating innovative IT products and services that automate, streamline, and standardize IT operations ─ allowing customers to focus on delivering their products and services.

WHO WE ARE

Sierra Experts, headquartered in Pittsburgh, PA, is your premier managed IT solutions and support provider. Our specialization includes remote monitoring and management of computer systems, cloud/virtual systems hosting, VoIP/SIP PBX trunks and solutions, colocation, digital marketing services, graphic and web design, custom software development, hardware and software reselling, and more.

As a veteran-owned and proudly Pittsburgh company, we take pride in not outsourcing our Managed Service Provider (MSP) services. For that reason, we ensure all aspects are handled internally for effective communication and personalized IT service and support from a trusted team. Our dedicated team of experts serves customers in 38 states and three countries, leveraging our own state-of-the-art data center facilities.

At Sierra Experts, we distinguish ourselves by delivering services in a straightforward, practical manner, consistently enhancing customer satisfaction, retention, and growth.

Managed IT Solutions Provider | Sierra Experts owners, Bruce and Stacy Freshwater.

MEET OUR LEADERSHIP TEAM

Bruce Freshwater Headshot | CEO of Managed IT Solution Provider Sierra Experts

Bruce Freshwater

CEO/CTO

Stacy Freshwater Headshot | CFO at Sierra Experts | Managed IT Solution Provider

Stacy Freshwater

CFO

Josh Knox Headshot | NOC Manager at Managed IT Solutions Provider Sierra Experts

Josh Knox

NOC Manager/COO

Mark Sokolowski Headshot | VP of Sales at Managed IT Solutions Provider, Sierra Experts

Mark Sokolowski

VP of Sales

OUR AWARDS

2024
2024 Managed Service Provider 500 List – Pioneer Category, The Channel Company & CRN
2023
2023 Fast 50, Pittsburgh Business Times
2022
2022 Pittsburgh Vetrepreneur of the Year®
2021
2021 Top IT Services Company in Pennsylvania, Clutch
2020
2020 Top B2B Companies in Pennsylvania, Clutch

2020 Largest Technology Consultants, Pittsburgh Business Times

2020 Largest Cyber Security Firms, Pittsburgh Business Times

2020 Largest Veteran Owned Businesses, Pittsburgh Business Times
2019
2019 Largest Technology Consultants, Pittsburgh Business Times

2019 Managed Service Provider 500 List – Security 100, The Channel Company & CRN

2019 Largest Pittsburgh-area Cybersecurity Firms, Pittsburgh Business Times
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INDUSTRIES WE SERVE

Sierra Experts' Managed IT Solutions & Your Industry.

Serving a diverse range of industries.

Manufacturing

Enhancing manufacturing operations through proactive IT support, advanced cybersecurity, and scalable infrastructure. We ensure seamless production by providing reliable communication solutions, efficient data management, and cloud services for enhanced agility. With predictable IT costs, compliance support, and continuous monitoring, we contribute to manufacturing facilities' resilience, security, and efficiency, allowing businesses to focus on core activities to stay competitive.

Healthcare

Sierra Experts specializes in helping healthcare providers modernize their processes, ensuring efficient organization and enhanced security. Most importantly, this allows professionals to devote more time to patient care and practice improvement. Rest assured, our virtualization and data storage solutions maintain full HIPAA compliance, safeguarding sensitive information for a seamless and secure environment.

Education

In the evolving landscape of education, the traditional pencil-and-paper approach is giving away to virtual learning resources, eBooks, and interactive lessons. Sierra Experts can seamlessly integrate an IT strategy into your educational institution to create a more secure online environment and enhance business organization while creating more meaningful connections with students. In addition we simplify access to diverse virtual educational resources while safeguarding your network from cyber threats and inappropriate content.

Financial

Maintaining modern IT strategies for secure financial record-keeping is paramount. Many financial institutions face challenges with limited skilled staff and outdated equipment within their internal IT departments. Sierra Experts serves as a valuable addition, complementing existing IT teams or acting as an extension to handle the tasks that may be challenging or time-consuming for the in-house team to tackle. Our collaborative approach ensures that financial institutions stay ahead in the dynamic realm of financial technology.

Law & Legal

Sierra Experts offers secure and private support solutions through the cloud, hybrid models, or on-premise setups with regular backups, ensuring the preservation of valuable client data. Beyond these essential services, Sierra Experts provides a range of additional IT products and solutions tailored to the specific needs of law firms, contributing to the security and seamless operation of their practices.

Government

Sierra Experts supports government businesses by providing cutting-edge tech solutions and expertise. Our understanding of the unique challenges and security requirements faced by government entities, allows us to offer tailored IT services to enhance efficiency, reliability, and security. Our client-centric approach and commitment to staying abreast of the latest advancements, ensures we are a trusted partner for government entities seeking to optimize their infrastructure and navigate the complexities of the digital landscape.

MEMBERSHIP AFFILIATIONS